Used to be good delivery company but in the last years has been become truly shocking. Another parcel that was coming from US (taking already a month!) was ‘delivered’ by UPS to a local shop instead of home as specified on purchase order, no slip, no info provided, no updates on app/email/phone. Called numerous times their Cust Services, completely useless. Cannot neither track the package nor refund the money. 6 weeks on still waiting. I wish there was an option not to use them when buying stuff from retailers!