DHL review by ouina

comment ma commande a été livrer et que je n'ai pas encore reçu ma commande ? c du vole ou quoi mon article est en algerie les saline annaba depuis le 03/08/2022 et jusqu'a maintenant j'ai rien reçu je suis vraiment déçu

Never got my package, There is pretty much no costumer service and they didn’t provide any updates on my package, if I could give zero stars I would

Never again I'll send something thru this company. Definitely no recommend

My package was delivered to another address now im the one who got catfished, dhl responded

doesn't work well!!!

I have had great service from DHL and have never needed to contact them with a problem until now.. I set up a 3 parcel pick up in UK to be delivered to USA but I put in the wrong pick up date as 2nd August 2022 instead of August 3rd. Impossible to reschedule-had to resubmit everything and have paid twice over. Impossible to reach anybody by phone - all numbers unreachable - an absolute nightmare. To deal online, they require a 10 digit shipping number and the UK shipment numbers which are 14 digit cannot be used for identification purposes. I followed their Whatsapp instructions. Another dead end. What a nightmare. Hours wasted and close to GBP 400 paid twice. I could not be more upset with them for their lack of availability, ,